Unable to download an app from Google Play Store, here’s how to fix it

Unable to download an app from Google Play Store, here’s how to fix it

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Not being able to download an app or game from the Google Play Store or the download screen shows some random error message the moment we hit that download button? This is probably the most common problem faced by Android users when they find an exciting app or a game on the Google Play Store and get stuck with the ‘downloading’ or ‘pending’ message below the download bar. At times even after waiting for several minutes or probably hours the download screen keeps on showing the same message. Pretty annoying, right? Here are a few methods that can help users to resolve such issues related to the Google Play Store.

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First things first
Before talking about the solution, there are a few things that users need to check. Google Play Store downloads only one app at a time, so in case the screen show pending check is there any other app being downloaded or updated at the moment. If yes, either wait for the download to finish or manually stop the download by heading to the My apps & games section.

Apart from this, users also need to ensure that their internet connectivity is working properly. One more thing, Google Play Store download apps and games with a bigger file size over Wi-Fi. So, make sure to uncheck the ‘Download over Wi-Fi’ option after pressing the download button.
Now, in case everything seems fine, the internet is working, you have enough space on your phone and still unable to download, then here’s what one should do.
The error is commonly known as ‘Error-20’ and to resolve the issue users need to clear the cache and re-sync their Google Account and here’s how to do it.

1.

Open the ‘Settings’ app and tap on the ‘Applications or Apps’ option

2.

Search for ‘Google Play Store’ and tap on it

3.

Now, hit the ‘Clear data’ and Clear cache’ option

4.

Then, head to Accounts option and delete the Google Account

5.

Restart the smartphone and set up the Google Account again

6.

Now, head back to the Google Play Store and try downloading the app.


Disclaimer: This is just a workaround and there could be other problems due to which users could face such issues.

http://www.gadgetsnow.com/how-to/unable-to-download-an-app-from-google-play-store-heres-how-to-fix-it/articleshow/69002909.cms


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